Returns & Exchanges

At DoubleCrazy, we want you to love your fashion finds, so we offer a hassle-free 14-day return policy for all unworn items with original tags attached. If your purchase isn't the perfect fit or style, our streamlined process ensures a quick exchange or refund to your original payment method.

Return Process

• 1.
  Initiate Your Request

  Log into your DoubleCrazy account, navigate to your order history, and select 'Request Return' for the specific items you wish to send back.

• 2.
  Pack Your Items

  Securely place the items in their original packaging, ensuring all labels and hygiene seals are intact to qualify for a full refund.

• 3.
  Ship the Package

  Affix the prepaid shipping label provided in your confirmation email and drop the package off at any authorized courier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects your return, we will process your refund or store credit within 5-7 business days.